Updated: 2021-04-23
Frequently asked questions
This is our Frequently Asked Questions section. Here you will find helpful information regarding our services. We strongly recommend you read the following content completely and carefully. If you have questions, you may contact us at discoverzesc@gmail.com.
Shipping and handling
1. Shipping stuff
Cost: (Updated on 2020-04-23)
Warrior 6 series : Shipping would cost 25 USD, global, flat rate.
Raiden 7: Shipping would cost 25 USD, global, flat rate.
Service provider:
Shipping service we use is DHL express. Service is selected based on availability in your location. You may not select shipping provider.
Destinations:
We ship to the following destinations:
European countries (EU); North America (US, Canada); Oceania countries (Australia, New Zealand).
We still attempt to ship to locations not listed above. Make sure you contact us if your location is not listed. If your shipment cannot be delivered due to geographical limitations, you will receive a full refund.
Time:
Shipment usually reach their destinations in 2 to 9 business days, depending on your location.
Customs:
Usually you don't have to worry about that. However, if anything unusual happens about the shipment at the custom, tell us about it so we can try our best to make things right.
2. Handling
We make sure the products you purchase will arrive in your hands safely. There is no additional charge on product packaging, unless you manually request a special accommodation.